Privacy Policy
Privacy Policy
Last Updated & Effective: December 28, 2025
Last Updated & Effective: December 28, 2025
1. Introduction
Welcome to Softsasi ("we," "us"). By using our cloud-based ERP software and website, you agree to the practices described in this policy. Softsasi is headquartered in Bangladesh.
Welcome to Softsasi ("we," "us"). By using our cloud-based ERP software and website, you agree to the practices described in this policy. Softsasi is headquartered in Bangladesh.
2. Information We Collect
We collect data you provide directly and data generated automatically:
Account & Billing: Name, email, company details, and transaction records. Note: We utilize third-party gateways (Stripe, PayPal, SSLCommerz) and do not store sensitive credit card information on our servers.
Customer Business Data: To function as an ERP, we process data you input, including:
Financial: Invoices, bills, revenue, and expenses.
HR & Payroll: Employee IDs, salaries, attendance, and banking details.
CRM & Projects: Lead details, client contracts, and inventory data.
Automated Data: IP addresses, browser type, device logs, and cookies to maintain sessions and preferences.
We collect data you provide directly and data generated automatically:
Account & Billing: Name, email, company details, and transaction records. Note: We utilize third-party gateways (Stripe, PayPal, SSLCommerz) and do not store sensitive credit card information on our servers.
Customer Business Data: To function as an ERP, we process data you input, including:
Financial: Invoices, bills, revenue, and expenses.
HR & Payroll: Employee IDs, salaries, attendance, and banking details.
CRM & Projects: Lead details, client contracts, and inventory data.
Automated Data: IP addresses, browser type, device logs, and cookies to maintain sessions and preferences.
3. How We Use Your Information
We utilize your data to:
Deliver Services: Operate the ERP platform (payroll, invoicing, inventory).
Process Transactions: Manage subions and refunds.
AI Integration: Facilitate content generation features.
Communicate: Send security s, invoices, and support responses.
Secure & Improve: Prevent fraud and analyze usage trends.
We utilize your data to:
Deliver Services: Operate the ERP platform (payroll, invoicing, inventory).
Process Transactions: Manage subions and refunds.
AI Integration: Facilitate content generation features.
Communicate: Send security s, invoices, and support responses.
Secure & Improve: Prevent fraud and analyze usage trends.
4. Artificial Intelligence (AI) Features
Softsasi ERP integrates with OpenAI and Google Gemini for content generation.
Processing: Your prompts are sent to these providers solely to generate the requested output.
Privacy: We configure our integrations to ensure your proprietary business data is not used to train these third-party public models.
Softsasi ERP integrates with OpenAI and Google Gemini for content generation.
Processing: Your prompts are sent to these providers solely to generate the requested output.
Privacy: We configure our integrations to ensure your proprietary business data is not used to train these third-party public models.
5. Disclosure of Information
We do not sell your data. We share it only with:
Service Providers: Payment processors, cloud hosting, AI providers, and communication tools (e.g., Slack, Twilio) strictly for service delivery.
Legal Compliance: If required by law or public authorities.
Business Transfers: In the event of a merger or acquisition.
We do not sell your data. We share it only with:
Service Providers: Payment processors, cloud hosting, AI providers, and communication tools (e.g., Slack, Twilio) strictly for service delivery.
Legal Compliance: If required by law or public authorities.
Business Transfers: In the event of a merger or acquisition.
6. Data Security
We employ industry-standard security, including SSL/TLS encryption for data in transit and strict Role-Based Access Controls (RBAC). However, no digital service is 100% secure, and we cannot guarantee absolute security.
We employ industry-standard security, including SSL/TLS encryption for data in transit and strict Role-Based Access Controls (RBAC). However, no digital service is 100% secure, and we cannot guarantee absolute security.
7. Data Retention & Transfers
Retention: We retain data while your account is active. Deleted account data may be retained briefly to comply with legal/tax obligations.
International Transfers: Your data may be processed in Bangladesh or other locations where our cloud servers reside.
Retention: We retain data while your account is active. Deleted account data may be retained briefly to comply with legal/tax obligations.
International Transfers: Your data may be processed in Bangladesh or other locations where our cloud servers reside.
8. Your Data Rights
You have the right to:
Access & Correct: View or edit your personal data.
Export: Download your business data (reports, lists) via system tools.
Delete: Request deletion of your personal data (subject to legal retention laws).
You have the right to:
Access & Correct: View or edit your personal data.
Export: Download your business data (reports, lists) via system tools.
Delete: Request deletion of your personal data (subject to legal retention laws).
9. Third-Party Links
Our service may link to third-party sites (e.g., Zoom, Google Calendar). We are not responsible for their privacy practices.
Our service may link to third-party sites (e.g., Zoom, Google Calendar). We are not responsible for their privacy practices.
10. Contact Us
For privacy concerns, please contact:
Softsasi
Email: support@softsasi.com
Address: 402, Swarupdaha, Poradaha, Mirpur, Kushtia, Bangladesh
Website: www.softsasi.com
For privacy concerns, please contact:
Softsasi
Email: support@softsasi.com
Address: 402, Swarupdaha, Poradaha, Mirpur, Kushtia, Bangladesh
Website: www.softsasi.com
Turning Chaos into Clarity
Switching to Softsasi ERP was refreshing. All our essential functions are in one place, easy to use, and even our less tech-savvy staff adapted quickly. Productivity is up and confusion is down.
